Our return policy allows for returns within 30 days of receiving your item. Please note that return shipping costs are not covered by our refund policy. Additionally, there will be a 15% restocking fee applied to any open box items being returned to Podium 1 Racing warehouse.

For a return to be eligible, the item must be in the same condition as when you received it, unused, with tags, and in its original packaging. You will also need to provide the receipt or proof of purchase.

To initiate the return process, please contact us at steve@podium1racing.com. If your return is accepted, you will be responsible for selecting your preferred carrier, preparing the items for shipment, and handing them off to your chosen carrier. Please note that we will not accept items sent back to us without a prior return request.

If you have any questions regarding returns, you can always reach out to us at steve@podium1racing.com.

Damages and Issues: Upon receiving your order, please thoroughly inspect it. If you discover any defects, damages, or receive the wrong item, please contact us immediately. We will assess the issue and make it right.

Exceptions/Non-Returnable Items: Unfortunately, custom products such as Turnkeys or personalized items cannot be returned or refunded. If you have any questions or concerns about a specific item, please contact us.

Exchanges: The most efficient way to ensure you receive the desired item is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.

Refunds: Once we receive and inspect your return, we will notify you regarding the approval or rejection of your refund. If approved, the refund will be automatically processed to your original payment method. Please keep in mind that it may take some time for your bank or credit card company to process and post the refund.

Cancellations: If the item(s) have not shipped and needs to be cancelled, cancel your transaction or email Steve@podium1racing.com and we cancel the order. No restocking fee will be charged. If turnkeys are cancelled due to the nature of the transaction price and the credit card processing fees incurred, there will be a 5% fee.

If the item has already shipped, refer to the return policy listed above.

Refund Policy

1: Make sure you install motion core first, then system configurator. We have a video here that goes over some of the basics.

2: Once that section is completed, make sure you sign up and create an account in the Game Center section. Once completed, make sure you install the code for the specific game you look to race on!

3: If you notice all the green lights are not illuminated on the bridge, make sure you check all the power cables. Specifically at the split cables. Press firmly to make sure power is connected. Once all the lights are on, try to test the system again.

1: Make sure you have Simhub installed on your system and that your device is located in the device section of the software. If you do not see it listed, click add a device, search for your device in the list and select it. Simhub software, if not installed, can be located here

This can happen from time to time with all pedals. A rather easy fix, open the software that manages your pedals - Racehub for example with Asetek Pedals - And run the calibration to reset the pedals to resolve. Also adjust the dead zones so if you are two footing, you aren't brake dragging simply from resting your foot on the pedal.

iRacing, as much as we all love it, is somewhat dated in some areas. Some times under the sound options you'll see your sound option showing as disconnected even though its clearly on and connected to the PC. Simply hit the drop-down menu and select the right audio output that doesn't have the "disconnected" label next to it.

In the system tray on the bottom of your menu bar, locate the Nvidia icon and right click it. Click on Nvidia Control Panel. Click configure surround from the menu bar on the left. Then click the Configure button located in the window. A screen should open that shows the multiple monitors and the corresponding number associated with it. Make sure your actual screens and their numbers match up with the graphic displayed. Click and drag the monitors in the window so they are positioned in the right order and click enable surround.